4.0 / 2017-04-13
(3.6/5) (409)

Description

Here's a smart way to have your IT helpdesk application at your fingertips, "literally!"

ServiceDesk Plus, your IT help desk genie, is now accessible on your android mobile devices.

Tackle your tickets while on the go!

● Log in, manage and close your help desk tickets.
● Record info such as the subject, description, attachments, resolutions, tasks, worklogs, and notes.
● Have a bird's eye view of all the details of your ticket in a single pane.

Be available for your end users anytime.

● Allow your end users to quickly log in tickets from the mobile app.
● Have live conversations with end users.
● Respond to end user queries from within the ticket.

Choose what you want to see.

● Create custom views for convenience and save them for later.
● Choose from a list of default views such as all tickets, unassigned tickets, SLA violated tickets, etc.
● Keep track of your response and resolution SLAs with the SLA status flags.

Above all, choose this authentic, Pink verified IT help desk app and have a
world class experience with the best help desk features.

You're only a few quicksteps away from having your help desk mobile app up and
running.

● Sign up for an account with ServiceDesk Plus, if you haven't already.
● Download and install the ServiceDesk Plus mobile app.
● Log in and play.

It's really that simple!

Oh wait! We're not done yet!

You can even have a demo of the mobile app, before signing up! All you need to do
is simply install the app on your phone and use the following credentials to log in.

Username: demo
Password: demo

Download a free 30 day trial of ServiceDesk Plus at http://bit.ly/1OxZB0N

App Information IT HelpDesk - ServiceDesk Plus

  • App Name
    IT HelpDesk - ServiceDesk Plus
  • Package Name
    com.manageengine.sdp
  • Updated
    2017-04-13
  • File Size
    3 M
  • Requires Android
    Android 4.0+ (Ice Cream Sandwich, API 14)
  • Version
    4.0
  • Developer
    manageengine
  • Installs
    10,000 - 50,000
  • Price
    Free
  • Category
    Strategy
  • Developer
  • Google Play Link

IT HelpDesk - ServiceDesk Plus Version History

Select IT HelpDesk - ServiceDesk Plus Version :
  • 4.0 (14)
  • IT HelpDesk - ServiceDesk Plus 4.0 (14) APK File

    Publish Date: 2017-05-04
    Requires Android: Android 4.0+ (Ice Cream Sandwich, API 14)
    File Size: 3 MB (APK file)
    File APK Md5: 8b96211f172a20156574ae342efd1863
    File APK Sha1: b0e06f7523062a6f809862a77c14d2202f789802
    APK Signature: 5d870c0503ba30d843db481631ac654b45eab205
    What's new :
    Version 4.0: 1. Push notification(Based on "Mobile Push Notification" settings in SDP product) support from build number 9306. 2. When an SSL error is thrown, app now allows you to access the data instead of logging out.

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